Study of the Customer Satisfaction in Reverse Logistic System－Take the Repair Operation in 3C Mall
碩士 === 大葉大學 === 資訊管理學系碩士班 === 97 === This study empirically examines the relationship between reverse logistic system and customer satisfaction. The focus of this study, service personnel with service en-counter and the repair operation with system, whether affect the customer to judge overall satis...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/62851686024151917400 |