A Study on the Relationships among Internal Service Recovery, Internal Employees’ Value and Internal Relationship Quality
碩士 === 大葉大學 === 人力資源暨公共關係學系碩士在職專班 === 97 === Internal marketing has been attracting much attention from the academic circle and the industries. There is a concept that through internal service recovery, an enterprise would not only be able to satisfy its external customers but also free its internal...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/92551401745380675693 |