A Study of Construction of Service Indices forTaiwan Railway Administration
碩士 === 逢甲大學 === 交通工程與管理所 === 97 === The service indices are the basis for measuring service performance. Besides, they are the criteria for evaluation and correction for service system. To continually monitor the service standards, different attributes of the service system require various service i...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/98814924115669221916 |