The Perceptions of Service Quality and Behavioral Intention of Taiwan Healthcare Industry
碩士 === 逢甲大學 === 經營管理碩士在職專班 === 97 === Service quality has become a critical competitive consideration. The work of Parasuraman , Zeithaml , and Berry（1985,1988）develops an extensive theoretical base and offers a reliable and useful approach for measuring perceived service quality. This research affi...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/74040708428329181770 |