A Study of Service Climate, Service-oriented Organizational Citizenship Behaviors and Job Performance of Employees in the Food and Beverage Department of International Tourist Hotels -Job Motivation as a Moderator
碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 97 === Hospitality industry has been popular profession in the international market recently. So HRM become important issues in the hospitality organization. For most diners, the service received at the table is of prime importance for good service. Therefore, servers p...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/19878035218251864052 |