Application of KANO Model and Quality Function Deployment for the Service Quality of Nursing Home

碩士 === 華梵大學 === 工業工程與經營資訊學系碩士班 === 97 === Abstract Taiwan moving towards an aging society in recent years, the birth rate has reduced year by year, the increase in the elderly population so that the prevalence of related diseases, many families are facing the question of the actual care, so the care...

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Bibliographic Details
Main Authors: ZHI-HONG ZHOU, 周志鴻
Other Authors: Jhy-Ping Jhang
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/60001433721992422474