Investigation of the Effects of Service Quality of Financial Business on Customer Satisfaction

碩士 === 義守大學 === 管理學院碩士班 === 97 === Since there are many factors of service quality affecting customer satisfaction, the study reviews the existing phenomena and problems observed from the researcher’s personal contacts with wealth management business in the financial field over the past few years, f...

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Bibliographic Details
Main Authors: Chi-Pi Huang, 黃姬碧
Other Authors: none
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/56315286370276163188