The Research of Interaction Among Service Quality, Customer Satisfaction and Repurchase Intention- Sampling From OK-MART Convinient Store at Fongshan City Kaoshiung R.O.C.The Research of Interaction Among Service Quality, Customer Satisfaction and Repur
碩士 === 高苑科技大學 === 經營管理研究所 === 97 === Abstract Convenient store survives in a fiercely competitive market in Taiwan. From market share, “7-11” takes the majority and “Family-Mart” takes 2nd rank, “Hi-Life” takes 3rd rank followed by “OK.” However “how to meet customer satisfactory and further enhanc...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26713259412247542207 |