The Studies on the Satisfaction of Service Quality of Employees on Staff Restaurants－use a Franchise Chain Department Store as an Example
碩士 === 立德大學 === 食品餐飲管理研究所 === 97 === The research focused on understanding the service quality, customer satisfaction of staff restaurant in department stores. A four dimensional analysis of service quality was used, including “dinning environment”, “sanitation”, “dish variety and price” and “custom...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/49862651581477608841 |