The Impact of Bank Staff’s Emotional Labor and Emotional Exhaustion on Job Satisfaction and Job Resignation
碩士 === 銘傳大學 === 管理研究所碩士在職專班 === 97 === In order not to lose the support from old customers as well as to win the interest and attention from potential customers, a lot of financial companies are trying to consolidate their position and also to develop their own services in such competitive market....
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
|
Online Access: | http://ndltd.ncl.edu.tw/handle/r7k9tm |