The Impact of Bank Staff’s Emotional Labor and Emotional Exhaustion on Job Satisfaction and Job Resignation

碩士 === 銘傳大學 === 管理研究所碩士在職專班 === 97 === In order not to lose the support from old customers as well as to win the interest and attention from potential customers, a lot of financial companies are trying to consolidate their position and also to develop their own services in such competitive market....

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Bibliographic Details
Main Authors: Shan-Ni Hsieh, 謝姍霓
Other Authors: Hsin-Fu Huang
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/r7k9tm