The investigation both on the relationship of Service Quality, Customer Satisfaction and Loyalty –Take the F Insurance Company Customer Service on Traffic Accident Scene for Example
碩士 === 銘傳大學 === 風險管理與保險學系碩士在職專班 === 97 === Non-life insurance is a sort of insurance business that must be approved by government in Taiwan and contains variety of insurance products. From these various insurance products, motor insurance accounts for around 50% of the total market, which become a t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/84771827644773037263 |