Non-preemptive Priority Queue Analysis in Service System
碩士 === 明志科技大學 === 工業管理研究所 === 97 === For a queueing system, if the waiting time exceeds customer tolerance, inevitably customer dissatisfaction would increase. This research applies queuing theories to banking behaviors, specifically focus on two levels of customers and their specific service areas....
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/47330348652778835998 |