Improving the Service Quality at a Food and Drink Company Using Quality Control Tools
碩士 === 國立成功大學 === 高階管理碩士在職專班 === 97 === Abstract Recently, number of scholars had been conducted substantial researches toward how to enhance service quality and the customer satisfaction in the food and beverage industry. Yet it is obvious that the past researches emphasize customer service itself,...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/72558128652668223647 |