A Study of the Expected Service Quality, Airline Image, Customer Value and Behavioral Intentions
碩士 === 國立交通大學 === 資訊管理研究所 === 97 === For the last 60 years, there is a changing in the airline industry around the world, with the emerging of low cost carrier (LCC) airline companies. LCC offers different characteristic to its customers, which made them very success and become a serious threat for...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Online Access: | http://ndltd.ncl.edu.tw/handle/27475613313566634025 |