A Study on Service Quality of Passenger Transportation in Taiwan Railways Administration
碩士 === 國立交通大學 === 管理學院碩士在職專班運輸物流組 === 97 === This study focuses on the passenger service quality of Taiwan Railways Administration (TRA). The purposes of this study are analyzing the service quality of passenger transportation in TRA based on PZB’s conceptual model of service quality, seting up the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26503504197934053046 |