E-Service Quality and Its Consequences: An E-Banking as an Example

碩士 === 國立東華大學 === 企業管理學系 === 97 === Internet banking is part of e-Commerce. Recently with the fast change in the financial environment, more and more banks, both local and foreign ones, are trying to shift the services conventionally provided on the counters onto the internet, thereby overcoming th...

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Bibliographic Details
Main Authors: Tsui-Pi Tsai, 蔡翠璧
Other Authors: Dauw-Song Zhu
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/30318350955972475396