THE STUDY OF THE EFFECTS OF SERVICE FAILURES ON CONSUMER'S BEHAVIOR INTENTION IN HOME DELIVERY INDUSTRY
碩士 === 南華大學 === 企業管理系管理科學碩博士班 === 97 === As for dome delivery Industry in Taiwan, since TECO Group took the lead in cooperating with Nippon Express to introduce professional dome delivery technique and formed “Taiwan Pelican Express” in 2000, the generation of home delivery has begun. Strictly spe...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/18776375357499613351 |