A Study on The Value Creation in Customer Complaints Handling – Post-sales Service for Buildings
碩士 === 國立高雄第一科技大學 === 營建工程所 === 97 === Post-sales services constitute a ring in the performance bonds of the complete sales process of sales (pre-sales), marketing (sales), and post-sales services (post-sales) (Zhi-cong Yu, 2004). Post-sales services occupy the longest period of time in terms of the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56176821644644751628 |