Using Quality Function Deployment and Analytic Hierarchy Process to Study The Service Quality of Online Shopping.

碩士 === 國立臺灣科技大學 === 工業管理系 === 97 === Due to the advancement of internet technology in recent years which pushes forward the vigorous development of electric commerce, internet shopping has become the major trend in the consumption markets. Through the internet, the business-to-business trade and bus...

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Bibliographic Details
Main Authors: Shiou-hua Lai, 賴秀樺
Other Authors: Shey-huei Sheu
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/00848791579851194321