The Study on Government Service Quality - Case on Industrial Development Bureau

碩士 === 國立臺灣科技大學 === 管理研究所 === 97 === The purpose of this study is to explore the service quality of government by using the customers satisfaction factors as a measuring standard. So far customer satisfaction has mostly been seen as a one-dimensional construction - the higher the perceived product q...

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Bibliographic Details
Main Authors: Chih-ching Yang, 楊志清
Other Authors: none
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/08270808568989915060