The Study on Government Service Quality - Case on Industrial Development Bureau
碩士 === 國立臺灣科技大學 === 管理研究所 === 97 === The purpose of this study is to explore the service quality of government by using the customers satisfaction factors as a measuring standard. So far customer satisfaction has mostly been seen as a one-dimensional construction - the higher the perceived product q...
Main Authors: | Chih-ching Yang, 楊志清 |
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Other Authors: | none |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/08270808568989915060 |
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