A Study on Causes Leading to Member Complaints at the Membership Club
碩士 === 靜宜大學 === 管理碩士在職專班 === 97 === The purpose of this study was to analyze the reasons for the membership club complaint cases. The contribution of this paper is to provide the needs for the service strengths of the development in the future and the references of membership retention for managers....
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/7kz6ry |