The Research of Resource Capabilities and Its Complementaries on Customer Relationship Management in the Financial Institutes
碩士 === 樹德科技大學 === 經營管理研究所 === 97 === A resource-based theory (RBT) is one of the most widely accepted theoretical perspectives in the strategic management study. Since the study linkage between the dynamic capabilities and a sustainable competitive advantage (SCA) has been placed to one of the most...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56064672531700885039 |