A Study of Service Quality in Theme Restaurant- An Example of Jing-Yuan Café

碩士 === 樹德科技大學 === 經營管理研究所 === 97 === A Study of Service Quality in Theme Restaurant- An Example of Jing-Yuan Café Abstract The purpose of this study was to explore service quality of Jing-Yuan café. Three-column SERVQUAL questionnaire was applied. There were sixteen measurement items designed in...

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Bibliographic Details
Main Authors: Chung pan fen, 鍾佩芬
Other Authors: 張景弘
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/00641399855847416146