A Study of Service Quality in Theme Restaurant- An Example of Jing-Yuan Café
碩士 === 樹德科技大學 === 經營管理研究所 === 97 === A Study of Service Quality in Theme Restaurant- An Example of Jing-Yuan Café Abstract The purpose of this study was to explore service quality of Jing-Yuan café. Three-column SERVQUAL questionnaire was applied. There were sixteen measurement items designed in...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/00641399855847416146 |