The Effect of Service Innovation using Self-Service Technology on Customer Technology Acceptance Attitudes

碩士 === 亞洲大學 === 經營管理學系碩士班 === 97 === The information technology is rapid growing in e-era, service providers introduced the convenient Self-service technologies (SSTs).These new technologies can increase service efficiency and save cost mainly due to the fact that the customers can complete their ch...

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Bibliographic Details
Main Authors: Lin Sin-Yi, 林欣怡
Other Authors: James K.C. Chen
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/22835457210850418859