A Study of Customer Satisfaction in Using the Internet Bank

碩士 === 淡江大學 === 國際貿易學系國際企業學碩士在職專班 === 97 === Since the government put financial liberalization and de-regulation into practice, banks compete fiercely in Taiwan. All of the banks make every effort to improve service qualities and try to find new ways to serve the customers in order to improve the cu...

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Bibliographic Details
Main Authors: Chao-Kai Chuang, 莊朝凱
Other Authors: Chun-Hui Chang
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/58265605111354623677