Antecedents And Consequences Of Frontline Service Employee Commitment To Service Quality：The Moderating Effect of CSQ Consistency Between Manager And Frontline Employee
碩士 === 大同大學 === 事業經營學系(所) === 97 === Taiwan has transitioned itself from the phase of industrial-economy orientation to service-industry orientation in the process of its economic development, and has closely aligned itself with the economic pattern witnessed in advanced countries such as the US, Ge...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Published: |
2009
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/96176071364892267847 |