A Study of the Influence of Combining Consumption andProvision Processes into an Integrated Lean Service Process
碩士 === 元智大學 === 工業工程與管理學系 === 97 === The concept of lean manufacturing has been widely used in the industry, and the applications of lean concepts also extend to the service sector. The ultimate goal of the service industry is to meet the needs of customers because providing customer value is key to...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/67551638150419739425 |