Innovative Competence: Antecedents and Impacts on Service Delivery Innovation
碩士 === 元智大學 === 企業管理學系 === 97 === In the dynamic environment, firms create and maintain the competitive advantage through considering the issue of service innovation and customers. Service delivery innovation plays a critical role in shortening the gaps between customers and firms. However, previous...
| Main Authors: | , |
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| Format: | Others |
| Language: | en_US |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13771032020537400551 |