An application of the Kano model to managing the quality of the administrative service of the elementary school

碩士 === 元智大學 === 管理研究所 === 97 === The purpose of this thesis research is to understand how the elementary teachers see the quality of administration''s service on, and, through the use of dimensional model to investigate, by the form of questionnaires, and then through statistical analysis...

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Bibliographic Details
Main Authors: Ping-Ju Lin, 林冰如
Other Authors: Yung-Cheng Shen
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/07452989358884316380