Applying Structural Equation Model to Explore the Study of Service Quality on Customer Satisfaction and Customer Loyalty: An Empirical Study of Credit Cooperation of Taipei County.

碩士 === 真理大學 === 管理科學研究所 === 98 === Affected by financial industry’s liberalization and internationalization, financial businesses are becoming more standardized. The entire financial system has been undergoing dramatic changes due to severe challenges and competition. One of the striking challenges...

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Bibliographic Details
Main Authors: Tzu-Shen Lin, 林子珅
Other Authors: Yu-Pin Lin Ph. D.
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/92723336959778948790