A Study on the Relationship between ERP Consultant Values and Customer''s Loyalty - A Perspective of Software Maintenance Contracts Signed by Small and Medium-sized Firms

碩士 === 國立中正大學 === 會計與資訊科技研究所 === 98 === Abstract Due to the fact that increasingly competitive environment for software industry, it can be seen that it is getting more and more difficult for ERP (Enterprise Resource Planning) software companies to operate their own businesses. The key to increase c...

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Bibliographic Details
Main Authors: Chia-Chen Liu, 廖嘉誠
Other Authors: Cher Hsueh-ju Chen
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/56618736256972795610