Empirical Analysis among the Web Site Information Quality and System Quality on Customer Satisfaction and Customer Loyalty– The Study of Tourism Web Sites in Taiwan
碩士 === 致理技術學院 === 服務業經營管理研究所 === 98 === This paper refers to the theoretical model of McKinney, Yoon, Zahedi (2002) and samples the experienced users on Taiwan tourism Web sits to examine the intricate relationships among Web information quality (IQ) expectation, Web information quality performance,...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56902424902660451949 |