Empirical Analysis among the Web Site Information Quality and System Quality on Customer Satisfaction and Customer Loyalty– The Study of Tourism Web Sites in Taiwan
碩士 === 致理技術學院 === 服務業經營管理研究所 === 98 === This paper refers to the theoretical model of McKinney, Yoon, Zahedi (2002) and samples the experienced users on Taiwan tourism Web sits to examine the intricate relationships among Web information quality (IQ) expectation, Web information quality performance,...
Main Authors: | Lin Shang Ying, 林尚穎 |
---|---|
Other Authors: | Liao Nien Hsin |
Format: | Others |
Language: | zh-TW |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/56902424902660451949 |
Similar Items
-
Empirical Analysis among the Web Site Quality, Customer Satisfaction and Habit on Customer Loyalty-The Study of Tourism Web Sites in Taiwan
by: Chen Zih-Yu, et al.
Published: (2009) -
The Effect of Web Site Service Quality on Customer Satisfaction and Customer Loyalty– a Study of Financial industry Web Sites in Taiwan
by: Huang, Shu-Zhen, et al.
Published: (2015) -
The Impact of Mobile Telecom's Web Site Service on Customer Satisfaction and Customer Loyalty
by: Li-wen Hsu, et al.
Published: (2007) -
The Study of Service Quality and Customer Loyalty for Online Job Web Site
by: yi-shium li, et al.
Published: (2007) -
An Empirical Study of Service Quality, Customer Satisfaction and Customer Loyalty Based on Online Auctions Sites
by: Cing-hua Jhuang, et al.
Published: (2007)