Using Kano’s Model to Explore the Quality Gap Between Medical Staffs and Patients-An Example of Low-back Pain Patients in Medical Center of Central Taiwan
碩士 === 中國醫藥大學 === 醫務管理學研究所碩士班 === 98 === Objective: The study aims to investigate the medical quality factors of low-back pain patients in rehabilitation and to explore the quality gap between medical staffs and patients. Methods: The study was designed for rehabilitation medical staffs and p...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/30715804653285204684 |