The empirical study of the influence factors on customer satisfaction
碩士 === 中原大學 === 企業管理研究所 === 98 === There exists a huge market on after-sales service in the automotive industry. Consequently, how we establish an enterprise's business niche as well as meet customers' satisfaction are our goals to strive for in the industry. Service is indeed an intangibl...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/07257329871369068341 |