The Strategy Integrating TRIZ and KANO for Improving Serivce Quality–Taking the Restaurant Industry in Taichung for Example

碩士 === 朝陽科技大學 === 企業管理系碩士班 === 98 === The restaurant industry dealers can have the chance to keep running their own business as long as they are equipped with advantages of competition. At the age of knowledge-based economy, more and more industry dealers choose to develop systematic thinkings to fi...

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Bibliographic Details
Main Authors: Teng-Yang Lin, 林藤洋
Other Authors: Yung-Fu Huang
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/85552681534903787402