The Relationship between Secondary Students Perceived Service Quality and Loyalty toward Science and Language Cram Schools
碩士 === 大葉大學 === 管理學院碩士在職專班 === 98 === This study explores the expected and actual service quality perceived by junior high school students in science and language cram schools, and examines the relationship between the cram school’s service quality and student’s loyalty. Based on P.Z.B. service mode...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/09838959160373161775 |