Analysis of Internet Customer Complaints Based on Category and Time

碩士 === 輔仁大學 === 資訊工程學系 === 98 === With the development and prevalence of the Internet, the users begin to exchange various types of information about the use of a product over the Internet. At present, the goal of analyzing customer complaints is to build a "database of response strategies"...

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Bibliographic Details
Main Authors: Kaiming Liu, 劉凱銘
Other Authors: Hsing Mei
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/54819604786736551434