Analysis of Internet Customer Complaints Based on Category and Time
碩士 === 輔仁大學 === 資訊工程學系 === 98 === With the development and prevalence of the Internet, the users begin to exchange various types of information about the use of a product over the Internet. At present, the goal of analyzing customer complaints is to build a "database of response strategies"...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/54819604786736551434 |