Service Quality,Customer Satisfaction and Behavioral Intention in Bed and Breakfast Industry

碩士 === 義守大學 === 管理學院碩士班 === 98 === The primary purpose of this study is to examine the relationships between service quality, consumer satisfaction and behavioral intention in Bed and Breakfast industry (i.e., B & B). The second purpose is to examine the appropriateness of HOLSERV in B & B,...

Full description

Bibliographic Details
Main Authors: Hui-Ting Yu, 余惠亭
Other Authors: none
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/64559585944662251828