The Impact of Knowledge Chain and Customer Relationship Management on Service Quality
碩士 === 義守大學 === 資訊管理學系碩士班 === 98 === Due to the complication of products and service, the enterprise has to handle much more information from the customers than before. As a result, it is very important to well manage and strengthen the relationship between the enterprise and its customers. The more...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/02289908502438432221 |