A Study of Customer Relation Management on the Basis of Customer’s Value and Loyalty within E-Shop
碩士 === 開南大學 === 企業與創業管理學系 === 98 === Alone with the popularity of internet utilization, E-shop has been dominated. Accounting to the Institute for Information Industry, by the end of 2009 the value of E-shop in Taiwan will reach NTD 250 billion. Within the competitive market place, customers shoul...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/17144471238902525819 |