The Relationship Among Service Innovation, Service Quality and Customer Loyalty : An Empirical Study of Banks in Taiwan
碩士 === 龍華科技大學 === 商學與管理研究所 === 98 === A review of the earliest development of banks in Taiwan shows that in 1945 there were only seven commercial banks, one cooperative bank, one trust company, and several regional credit operations. However, in June 2001, the Legislative Yuan of Banking and Finance...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2010
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Online Access: | http://ndltd.ncl.edu.tw/handle/93245487362113193759 |