| Summary: | 碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 98 === To understand the relationship among ethical leadership, ethical climate and ethical decision-making in foodservice industry focusing on hotel sector, a survey has been conducted with the employees of food and beverage department among those well known hotels in Taipei. The purposes of the study are as followed: (1) Understanding ethical leadership, ethical climate, and employee ethical decision-making in foodserservice industry. (2) Exploring the influence of ethical leadership and ethical climate on employee’s ethical decision-making in the foodserservice industry.
This reseach collects and examines the relevant documents and literature to identify appropriate measurement tools. The variants are also incorportated to form the structure of the research. A questionnaire was developed as a tool for empirical testing. Reasearch methods employed are reliability testing, validity testing, one-way ANOVA and regression analysis. A total of 340 questionanares were distributed, and 186 questionaires were returned with response rates of 55%.
The findings of the research are first,ethical leadership and ethical climate are postitively related. Secondly,ethical leadership has partial influence on ethical decision-making. Thirdly, ethical climate has partial influence on ethical decision-making. In the light of the findings, it is recommended that management levels of foodserservice industry can focus on creating a positive ethical climate in order to enhance employee perception of ethics and quality of ethical decision-making. The result can also be applied for further studies.
|
|---|
