Study on Service Quality of Call Service Center

碩士 === 國立中興大學 === 行銷學系所 === 98 === Taiwan industries have been changed, so manufacturing becomes to hospitality which emphasizes service quality and customer’s satisfaction. The product and service from business can be satisfied by clients. To set up the first contact channel is the basic communic...

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Bibliographic Details
Main Authors: Yi-Jen Lai, 賴怡蓁
Other Authors: Ming-Chih Tsai
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/09246895532788747672