Something is Behind Cameras:The CCTV Notices Effects
博士 === 國立成功大學 === 企業管理學系碩博士班 === 98 === This paper examines the usage of the Closed Circuit Television System (CCTV) notices in the bank. This study was designed to measure the effect of CCTV notices wording on customers’ emotions and customers’ perceived service quality while also considering custo...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/7eej49 |