Something is Behind Cameras:The CCTV Notices Effects

博士 === 國立成功大學 === 企業管理學系碩博士班 === 98 === This paper examines the usage of the Closed Circuit Television System (CCTV) notices in the bank. This study was designed to measure the effect of CCTV notices wording on customers’ emotions and customers’ perceived service quality while also considering custo...

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Bibliographic Details
Main Authors: Cheng-Feng Chen, 陳政峰
Other Authors: Tsung-Chi Liu
Format: Others
Language:en_US
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/7eej49