An Analysis of Correlation between Taiwan Bicycle Brands and Customer Satisfaction and Loyalty in Terms of Customer Relationship Management

碩士 === 國立體育大學 === 休閒產業經營學系碩士班 === 98 === Bicycling has become one of popular sports in Taiwan, this sport creates a new potential market for domestic bicycle manufacturers. Several studies indicated that implementation of Customer Relationship Management (CRM) can make new profits from the original...

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Bibliographic Details
Main Authors: Chao-Yuan Lee, 李照圓
Other Authors: Mei-Yen Chen
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/92529449363861648669