A Study on the Relationship among Relationship Marketing, Service Quality, Customer Satisfaction and Customer Loyalty of Theme Park:A Case of Walt Disney Attractions

碩士 === 國立交通大學 === 企業管理碩士學程 === 98 === The major purpose of this research is to understand how the relationship marketing, service quality, customer satisfaction can influence customer loyalty. This research integrated with academic books and with related references has developed a relationship m...

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Bibliographic Details
Main Authors: Tseng, Hsin-I, 曾馨儀
Other Authors: Tang, Ying-Chan
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/98243496170492709651