A Study on the Relationship among Customer Participation, Customer Value and Satisfaction in Service- Hotel Industry in Taiwan as Example

碩士 === 國立東華大學 === 企業管理學系 === 98 === The proportion that the service accounts for the overall economic industries of various countries is soaring constantly, up to more than 2/3 to the contribution of the Gross Domestic Product of various countries, its importance is self-evident. Because of one of f...

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Bibliographic Details
Main Authors: Hsiao-Han Chen, 陳筱涵
Other Authors: Hsi-Jui Wu
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/58117336243133409862