Assess relations between achievements of financial advisors and customersatisfication by Balance score card – a case example of A Bank

碩士 === 國立東華大學 === 高階經營管理碩士在職專班 === 98 === Regarding the scope of wealth management, the customer satisfaction is a very essential indicator to the development of wealth management business, in spite of the financial target. Financial institutions spend a massive amount of the available resources to...

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Bibliographic Details
Main Authors: Ming-Fen Yang, 楊明芬
Other Authors: Chu Chih-Peng
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/26261482823013439234